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- Our technicians are trained, tested and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) for the job.
- We clean the way that the manufacturers require (hot water extraction).
- We have absolutely no hidden fees.
- No service call charge.
- No charge for using a portable above the second floor or at any floor.
- Heavy urine removal is extra as it takes a lot longer to remove it.
- Carpet Protectant is extra.
- We do not rush through the job. Average job is 2-3 hours for 6 rooms.
- We do the job right the first time, every time.
- We use green, safe, non-toxic solutions to protect your family, pets and our environment.
- We use the right equipment.
- Simply Steaming's owner is at every job.
- Stains do not come back after we are finished.
- We Guarantee that you will be Satisfied with our work.
- We truly care that the job is done right and that your family is safe.
Yes, The Rotovac DHX has a carpet pile height adjustment wheel which allows it to work on all installed over pad carpet, and most commercial glue downs. Both the Rotovac DHX and the 360i models have speed adjustments to slow the rotation if necessary.
Yes, our technicians have years of experience. Our technicians are required to attend courses, seminars, and schools across the country to keep current on the latest in cleaning technologies. Our technicians are certified by the Institute of Inspection, Cleaning, and Restoration, Certification training process.
Our dry times typically range from 40 to 45 minutes. Yes 40 to 45 minutes. We utilize the newest technology that dries your carpets faster than our competitors can dry them. Dry times can be affected by many factors including weather, humidity, and airflow.
You can walk on your carpet immediately but it is recommended that you limit shoe traffic until completely dry.
Yes, we use the #1 line of cleaning products in the world. This allows us to guarantee the highest quality job available at any price! Our products are: nontoxic, safe for pets & children, biodegradable, and phosphate free.
The Rotovac on average leaves the carpet about 20 x drier when compared to a manual scrub wand under similar conditions. In addition we utilize the best drying technology usually drying your carpets in about 30 - 45 minutes.
There are many reasons to have your carpet and upholstery cleaned:
Health- Carpeting and fabrics not cleaned and properly maintained have the potential to cause a variety of health problems inside the home or work place.
Life of your carpet- can be greatly extended by simple routine professional cleaning.
Appearance- maintain the original look and luster of your carpet with regularly scheduled cleanings.
Vacuuming is essential to the longevity of your carpet. You should vacuum your carpet as often as possible.
When necessary we will move and replace couches and chairs. We do ask that the customer move the smaller or breakable items.
*We will not move musical instruments, grandfather clocks, most beds, full china hutches, full bookshelves, entertainment centers, pool tables...our technicians reserve the right not to move any piece of furniture or household object that they do not feel comfortable with.
Yes, you should remove from the areas being cleaned, all small items, nick knacks and breakables.
Yes, having your carpet and furniture cleaned removes pollutants and makes for a more friendly breathing environment. If someone in the family has allergies we can use anti-allergens.
Let me start by saying that our technicians are very good at removing stains.
In the carpet cleaning industry there is a difference between a stain and a spot. The difference is that a spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (The foreign material is on or around the carpet fiber).
A stain is foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The foreign material has penetrated the dye site of the fiber and has changed or damaged the fiber itself). Some stains may be very difficult or impossible to remove.
We will try very hard to remove all stains but we can not in good faith guarantee that we can remove all of them.
No, actually dirt acts as an abrasive when trapped in your carpet or fabrics and should be removed to reduce wear.
Yes, our process leaves your carpet fresh, clean, residue free and soft to the touch.
Yes, most carpet manufacturers recommend that you reapply protector after professional cleaning to restore the original stain resistance. Some manufacturers even require it as part of the warranty on the carpet.
With the cost of replacing carpet being as expensive as it is today, it is always best to try having the carpet professionally cleaned first. It is far less costly and may make a world of difference.
Carpet actually acts like a ‘filter’ trapping pollutants which are then removed by professional carpet cleaning. As long as a regular cleaning schedule is maintained, carpet provides much better indoor air quality than hardwood.
The EPA currently has issued no guidelines on the recommended cleaning frequency for upholstery. Until such a guideline has been issued, our company recommends that you have your upholstery cleaned every other time your carpet is cleaned.
Example: If your carpets get cleaned every six months, your upholstery should be cleaned once a year.